Quick Start

This guide gets an operator from a cold start to a guest’s first shared photo. It covers what to have ready, then walks through a live session screen by screen.

Who this is for

The operator — the person running the booth at an event. You don’t need to know the software internals; you need to start an event, keep a session running, and help guests through it.

What you need before you start

• MixUp installed in a normal, writable folder. Do not run it from the Windows Store sandbox (C:\Program Files\WindowsApps\…) — the app can’t save projects there. See Troubleshooting the first run.
• A camera connected and powered on (e.g. a supported Canon over USB, or a wireless camera). The booth runs a live camera check before each shot.
• An active license. MixUp is license-protected; without it the app won’t run a paid session.
• An event and at least one project/template configured. A session can’t start until a current event and project exist.
• (Optional) A printer, if you want on-site prints.

Note

Full setup of cameras, licensing, templates, and sharing lives in their own sections. This Quick Start assumes those are already configured and focuses on running a session.

The session at a glance

A guest session moves through these screens (some are optional per event):

1. Start screen — the guest taps to begin.
2. Capture mode — Photo / Video (only if more than one is enabled).
3. Template — pick a project/template (only if more than one is available).
4. Guest data — optional steps like disclaimer, survey, AI selection, email, payment.
5. Countdown — the live camera check runs here.
6. Capture — the photo or video is taken.
7. Processing — the template is composited (and AI render, if used).
8. Sharing — QR code, email, SMS, and/or print.
9. Gallery — browse and re-share content from the event.

Next: Run your first session →